Insurance & Cost

The cost of therapy depends on your insurance plan and individual benefits. Depending on your coverage, you may have no out-of-pocket cost or may be responsible for a copay, coinsurance or deductible. Before services begin, our team will collect your insurance information and verify your benefits so you have a better understanding of your expected

We understand that unexpected healthcare costs can be stressful. If you have questions about your balance or are experiencing difficulty making a payment, please contact our team as soon as possible. We can review your account, help you better understand your balance and discuss available payment options when applicable. Please don’t wait until your balance

A superbill is a detailed receipt that includes information about the mental health services you received at OFC. It may be used to request reimbursement from an insurance company when you receive services outside of your insurance network. If you are eligible for a superbill, OFC can provide one for you. However, receiving a superbill

If you have questions about a bill, insurance claim, payment or account balance, please contact OFC’s billing team for assistance. When reaching out, please include your name and a brief description of your question. To protect your privacy, please do not send detailed clinical or sensitive health information by email. Billing email: billing@oshunfamilycenter.org

Yes. Oshun Family Center accepts Medicaid and several commercial insurance plans. We currently accept Independence Blue Cross (IBX), Aetna, Cigna, Optum/UnitedHealthcare, Highmark, AmeriHealth and participating Philadelphia County Medicaid plans, including Keystone First and Jefferson Health Plans/Health Partners. Insurance participation and individual benefits can vary by plan. As part of the intake process, our team will